Abracadabra! With a swish and a flick of a wand, Windy Hollows has magically appeared in JumpStart! Now your child can explore this enchanting new area to hunt for secret ingredients to brew up a potion, cast bewitching spells on their Jumpee friends, and soar high above MainStreet on a magical broomstick in the new MainStreet fun zone!
What would your child’s magical Jumpee be without a whimsical broomstick to fly high above JumpStart on? Let your child’s Jumpee soar to new heights and get a breath-taking view of MainStreet from up above! The Broom Closet houses premium broomsticks to take for a test fly!
Your children can also put on their wizardly thinking caps to brew up potions and cast charms by visiting the Charms Creator! What potion would your child like to brew? Just click on the Charm Book to find out what secret ingredients are needed for the charm!
But tell your child’s Jumpee to be prepared! Some secret ingredients, which are essential to creating the spells, can only be found in the secret basement in Windy Hollows. Jumpeez must search high and low for a sparkling door that will lead to a secret room with all the spellbinding ingredients!
Let your child have some hocus-pocus excitement by casting these brewed up charms on their Jumpee friends! Your child will be able to wave their wizardly wand and POOF! Their Jumpee friends will be turned into fun things like Hocus-Croakus Frogs!
So spread the word and tell your kids to explore the new fun zone to have a world full of magical fun at Windy Hollows! What do they think?
Filed under: Behind the Scenes Tagged: | fun zone, MainStreet, what's new, Windy Hollows
















Hi JumpStart!
My children love Windy Hollows! Unfortunately, my oldest daughter can’t seem to get into it. It’s just a giant blue bubble that says loading. The rest of the kids on my account have no troubles.
Let me rephrase my problem. One of my 2 computers can’t enter Windy Hollows. Is there some reason it won’t load on this computer, everything else works.
Hi Cassie! I’m glad your children are enjoying Windy Hollows. For the computer experiencing loading problems, please try the following:
1) Clear your web browser cache.
If you use Internet Explorer(IE), go to Tools -> Delete Browsing History -> click on Temporary Internet Files -> Delete
If you use FireFox, go to Tools -> Clear Private Data -> click Cache -> Clear Private Data
2) Clear your Unity Web Player cache by visiting http://webplayer.unity3d.com/setup/, selecting JumpStart and clicking “delete JumpStart”.
I hope this solves the problem. Let us know if this helps!
Thanks Jumpstart! That solved our problem.
Hello, we are having the same problems here. Yes I have cleared the cache and still stuck one the 3rd loading screen. We have been having problems since the Hornhowlie release. My daughter has not been able to take care of her mythie since.
Hi Matthew- We are so sorry about these problems. If clearing the cache does not solve the loading issues, please try the following to re-install the unity web player(plugin) by clicking on this link Unity Install. Please let me know if that helps or if you are still having technical issues, as we will work to have this fixed.
This seems to have resolved our issues. Thank you.
keep windy hollows plese
yes! pleeeeease!
I’ve had no problems loading the hollows on my laptop. My daughter was enthralled with it the moment she started playing with it. I was stunned at how quickly she caught on to the potion-making mechanic. She’s only 5 but she figured everything out right away and was already trying to turn people into rabbits before I even got a look at it. Even after she couldn’t gather more ingredients she spent probably a few hours playing with the brooms and remarking on how they were all different. She was disappointed that no one else has turned her into a frog yet.
hi,js team sometimes theres no more spells.why?
Jumpeez can only collect a limited amount of secret items each day. Once those items are used up, Jumpeez cannot perform any more spells. So come back every day to collect those items! Happy charming!
thanks!!!!!!!!
one time i turned ppl into whamburgurs.it was sooooooo funny!:)
oh i love to turn ppl into stuff.
It’s awsome I just played
But why are there just a little bit of brooms?
Can there be more wands.
help when it loads the charms place it gets stuck
Hi Ster- Can you please try clearing you web browser cache and then clear your Unity Web Player?
If you use Internet Explorer(IE), go to Tools -> Delete Browsing History -> click on Temporary Internet Files -> Delete
If you use FireFox, go to Tools -> Clear Private Data -> click Cache -> Clear Private Data
Clear your Unity Web Player cache by visiting http://webplayer.unity3d.com/setup/, selecting JumpStart and clicking “delete JumpStart”.
Dear JumpStart,Where is the secret room?Help plese!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Oh and I meen it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The sparkaleing door!tThat’s it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Hi Isabelle- The sparkling door to the secret room is around the corners in Windy Hollows….keep looking, and you are bound to find it!
I have a question, will Windy Hollows only be a fun zone and go away after a period of time? or will it turn into a place like, Amazing Science Land or Something?
jumpstart i was in there for hours and it didn’t say i have collected all the items yet!
can you add new spells i’ve done them all??
js my i think stuff sould b added 2 windy hollows
bcause i get sooooo bored afterwards that i
log off pleez do something!!!!!
o ps i turn ppl in2 whamburgurs, bats,
squashed pumpkins, and mushrooms
hahahahahaha
I 100000 becuse I do not have a limte ah ah h ah ah !!!!!!!!!!!!!!!!!!!!
ugh jumpstart i cant load on it go’s a little bit far in loading but then stops and doesn’t work
Hi Isabella- I’m sorry for the loading problems. Please try clearing your web browser cache and Unity Web Player.
If you use Internet Explorer(IE), go to Tools -> Delete Browsing History -> click on Temporary Internet Files -> Delete
If you use FireFox, go to Tools -> Clear Private Data -> click Cache -> Clear Private Data
Clear your Unity Web Player cache by visiting http://webplayer.unity3d.com/setup/, selecting JumpStart and clicking “delete JumpStart”.
what i dont get technical stuff like that lol?
and p.s. it is my moms computer so i cant take any of her stuff off
I have another Question, do you see it when you yourself gets turned into a frog, rabbit,etc.?
Hi Maddie- The JumpStart wizards are working with their magical wands to change this feature, but yes, eventually you will soon be able to see that a buddy has cast a spell on your Jumpee!
Dear JumpStart,can you make your own poiten?
Hi Sara- As of now, all the available potions are found in the Charms Book. But it’s up to you to decide who you want to cast those charms on!
HELP!!!unity said someting and jumpstart load very,very,very,very slow. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Pls help why must i download unity help!!
Hi Ng- Can you please try clearing your web browser cache and Unity Web Player cache?
If you use Internet Explorer(IE), go to Tools -> Delete Browsing History -> click on Temporary Internet Files -> Delete
If you use FireFox, go to Tools -> Clear Private Data -> click Cache -> Clear Private Data
Clear your Unity Web Player cache by visiting http://webplayer.unity3d.com/setup/, selecting JumpStart and clicking “delete JumpStart”.
CANT YOU GUYS SELL BROOMSTICKS FOR RIDES AND MAGIC WANDS.
Windy Hollow is great!
Should my daughter ever be able to see herself as a frog, bunny, hamburger, etc? So far, no luck with this.
Thanks
Hi Jack- We’re happy to hear you like Windy Hollows! Your daughter will soon be able to see that a charm has been casted on her, as we are in the works for changing this feature. We hope she is enjoying the new fun zone!
jump start im haveing problems to when ever i log in on my 2 computer on jump start it wont load!!!!!!!!!!!!!!!!!!!!!!
Please Help!
Hi Micah- Sorry to you’re having loading problems. Can you please try clearing your web browser cache and Unity Web Player?
If you use Internet Explorer(IE), go to Tools -> Delete Browsing History -> click on Temporary Internet Files -> Delete
If you use FireFox, go to Tools -> Clear Private Data -> click Cache -> Clear Private Data
Clear your Unity Web Player cache by visiting http://webplayer.unity3d.com/setup/, selecting JumpStart and clicking “delete JumpStart”.
Been trying several times to brew a charm I can place all of the items in the pot hit brew and see a charm created but when I leave the charm brew place it does not show that i have any charms to use. please help!
figured it out thanks anyway!
Woohoo! Have fun casting those charms on your friends!
my child cannot see her friends around jumpstart even if they are online
I believe, that if you go to parents, then right below it, it says Online Game Preferences. If you click on that, it gives you options for your problem.
maddie- i already enabled it and she still cant see her friends .does her friends have to enable it to?
no just click the visit button!
will windy hollows only be a funzone? or will it turn into a place like, amazing science land? my point, will windy hollows stay? like maybe, forever?
Hi Maddie- That’s a great question! We would love to know what all our magical Jumpee wizards think about it. What do you think about the new fun zone?
My kids are trying to access their jumpeez but all their info seems to be gone. It is asking them to create a new jumpee and name, however, they have both been playing for weeks. Is all their old info lost?
Thanks
Please leave it as a funzone…So that it stays like Maddie said.Would be sooo disapointed if it went. Can you please also make it so you can sit down on the chairs in your jumpee’s house.
i enabled it already her friend did to whats wrong
I have tried all the suggestions for clearing the browser and reloading everything, but the game will no longer load. is there anythign else that can be done to try and fix this?
Bummed my daughter can’t play anymore.
theresa
Hi Theresa – We are so sorry for any technical issues you are experiencing. Please look for a direct email for solutions to resolve this problem as soon as possible. Thank you.
Please help. My son and I can’t figure out how to turn people into bunny,frogs and hamburgers. Apparently were not to smart, just terribly frustrated now. Spent hours trying to find rooms and see the shhh secret room can’t get into it. Are there any directions anywhere? We have looked for cheats or help online and can’t find one. Please help!
Hi Gena – We’re sorry for any frustrations you and your son are experiencing. The secret room can be found if you go around the corners of the third building in Windy Hollows, and once approached, a sparkling door will open up. Your Jumpee will need to go around and collect the necessary amounts of each ingredient needed for a charm in that room. The recipes for the charms are found in the “Charms” building, where it can be brewed as well. Once brewed, there is a wand icon on the niddle left-hand corner of the screen to cast charms on other Jumpeez. I hope this helps! Please let me know if you need any more information.
what that is so cool,….
can are next funzone be the norh pole. happy new year
Great idea, Kenton! We’ll have to see if we can ever get the North Pole to come visit us. In the meantime, enjoy ice skating in the MainStreet FunZone!
Hello,
I’ve been watching my kid, Zoe play Jump Start.
I let her see the pic of the secret room she saw that a magical puff was colored in at the begining of the charm thing at the top of the screen. Then,she went to windy hollows and saw that hers was not colored. Then,she looked all over. But still could not find it.
HELP ME!!!!!!!!!!!!!!!!!!
Hi Tammy – I am here to help, but need a bit more information. Was the magical puff that was colored something that was found in the secret room? Or was it found on the game display screen? The pictures she may have seen might have been the ones based on the original version of Windy Hollows.
Why can’t one of my kid can’t play jumpstart like they can’t customize their charecter
Hi Unchalee – I am sorry for any problems your child is experiencing. Can you please try clearing your web browsing cache and unity web player cache? That should resolve the issue. Instructions on how to do so can be found here. Let me know if this helps!
Windy hollows was fun butt.. i cant’ log in
Sorry to hear you are having trouble logging in. How can we help you? Is the website loading? Are you having trouble with the user name and password? Please let me know and I will be able to help you out. Thank you.
help my daughter is trying to cast a spell and I have no idea how she is to do this. She made the potion but can’t cast the spell. Help
Hi Edith! We are so sorry that you and your daughter are having trouble casting spells. Once your daughter has brewed the potion, she will need to click on the charms book icon that is on the left side of the screen. All of the charms she has brewed will come up and she can pick the charm she wants to use. Then have your daughter click on the wand at the bottom of the screen when she wants to cast her charm on another Jumpee. Each potion allows Jumpeez to cast three charms. We hope that helps.
im having trouble casting spells after i click the brew button, once I click it it just says charm creater and i go try to cast a spell but it never works. I’m very dissapointed. PLEASE HELP!!!!!!
Hi, Lizzy – We’re sorry you’re having trouble casting charms! Let’s make sure you completed all of the steps:
1. Collect items from the secret room
2. Go to the charm creator and make sure you put all of the ingredients into the potion exactly like the charm book says
3. Click “Brew” and you should see your charm pop up over the cauldron
4. Leave the charms building, click on the charms book and select the charm you want to use
5. Wait for another Jumpee to come by and click the wand button
in the screat room whenever my douther trys to get stuf for her charm she gets it but when she trys to make a chrm it never works
Hi Kelly! We’re sorry your daughter is having trouble conjuring up a charm. Can you tell us what happens when you try to mix the charm? Is she able to collect the crystals? Is she able to put the ingredients into the charm potion?
on js i think you should put a witch carnvle in windy hoolows 4 hallween
Hi Kelly! Thank you for your idea! We will pass it along to the JumpStart developers who are in charge of adding new features to the game.
where is the secret room in windy Hollow jumpstart?
Hi Susu! You can find the secret room off of the main square in Windy Hollows. If you get close enough to this building the door will spin around to reveal a hidden opening.
where is Kisha’s paintbrush? i need to know because my cousin Abigale can’t find it
You can find Kisha’s paintbrush in the green marsh area of Windy Hollows. It is hidden near on of the trees. Try looking for it there and let us know if you have nay other questions about the new Penguins Mission in HQ. We’d be happy to help!