Did you have a chance to stop by Central Park, last Friday? Now is your chance to relive the day by checking out all of Frankie’s top shots and video clips. For those of you who couldn’t make it, JumpStart’s top dog strolled around the park, to chat with Jumpeez who traveled from all over the JumpStart World. From time to time, he’ll be showing up around the game to help your kids through some of those mind boggling missions and to answer any questions they might have about JumpStart. This past week, he was even able to snap a few photos and videos of some of his new pals!
Stop by our official YouTube channel to see if you can spot any of your friends in the crowd. There’s an all new playlist labeled “Frankie’s Adventures in JumpStart” that is filled with fun new clips of Frankie meeting with Jumpeez just like you.
There’s even an all new photo album on JumpStart’s official Facebook fan page with snapshots spotlighting some of the very cool Jumpeez that Frankie was able to chat with that day. Were you one of those lucky ones in the crowd?
Today, Frankie would like to thank all of the Jumpeez who arrived in impressive numbers to hang out with him. More importantly, he wanted us to remind you to keep your eyes peeled because you never know where he’ll pop up next! Spot him in game and you have the chance to ask him your most pressing JumpStart questions. From tips and tricks on puzzling mission to new game ideas, what would you ask, if given the chance to meet him?
Filed under: Family Fun, Games, Online Games for kids, Parents and Kids, Technology and Kids Tagged: | fan feature, Frankie Chat, JumpStart, Just for Fun!, social
Dang I was with Frankie and m not in the video
Can Frankie go to NY on friday ( this weeks one ? )
i meen new york instead of NY, JUMPSTART IS AWSOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi, Emma Mist! Frankie doesn’t have any upcoming events planned for the immediate future. However if anything does come up, you’ll hear about it here on the blog. Stay tuned!
when are you posting the pics from the event, i really want to know so badly, you said this week but the week is almost over
Hi, Starr – You can find our full album of images over on our official facebook fan page. Be sure to check it out!
i want to ask Frankie when are the new funzone coming out cuz im getting kinda tired of the winter theme and me and my friends want new clothes and rides
Hi – New FunZones will be here before you know it since we are already preparing for our fun February festivities. Thanks for keeping up with us here on the blog!
Is New York going to be just for winter or will it be here all the time?
New York is here to stay, Austin Mist! We hope you are enjoying this addition to the game.
JUMPSTART!!!! I WANT TO BE LEVEL 10 AGAIN I WORKED REALLY HARD FOR LEVEL TEN AND ME AND MY FRIENDS AND OTHER FEW PEOPLE GOT BUMPED DOWN A LEVEL >:( MAKE US A LEVEL TEN AGAIN PLZZZZZZ????
Hi, Chris Diamond! Could you please reply to this comment with your registered email address and listed “Kid” name? This will allow us to locate your account and get this issue resolved. We’ll be on the lookout for your reply. Also, please be assured that for the privacy of your account, any information that you provide will never be posted to the blog. Thank you!
My child was also a level 10 and now is a 9. Can this be fixed? She is really disappointed about it.
Hi, Nicole – We are so sorry for the inconvenience. We’ve recorded your account information and will be sure to follow up with you once this issue is resolved. Thank you!
HI, Nicole – Your child’s account should have be set back to level 10. Please let us know if you have any other issues playing JumpStart. Thank you for bringing this to our attention!
Hi this is not chris diamond but i have been having some trouble with my account and i don’t know what to do. i can only get on mathblaster and jumpstart will not let me on it keeps saying: i have been logged out cuz im logged in somewhere else
my friend thunderdragon said she is have trouble with jumpstart to. so if you can help me and her that would be AWESOME. and i miss jumpstart SO MUCH. and my dragon is going to die if i don’t get on soon!!!!!!
Hi, Chloe GoldenGem! We are truly sorry for this inconvenience and hope to get you back into the game soon. The first thing you want to try when experiencing loading problems like this, is to clear your Unity and web browser cache by following the simple instructions listed here: http://www.jumpstart.com/CustomerCare/FAQ.aspx#unity-reinstall .
If the problem persists, it would be best for you to directly contact one of our friendly customer support agents by calling (800) 545-7677 or (310) 533-3402, Monday through Friday, 7:00 AM – 4:00 PM PST. You can also reach them by email at support@jumpstart.com. Thank you for your patience and for choosing JumpStart!
Hello this is not chris diamond but me and my friend Naomi ThunderDragon are having some trouble with jumpstart it will not let us on. we can only get on mathblaster
so if you can help us that would be AWESOME 
please reply back Chloe GoldenHeart
lol ok sorry i did not see the other reply lol
Dear Jumpstart,
Today I was playing your amazing game, when I saw that you brought me down from a level 10 to a level 9. I am pretty disappointed to see that, and have “145″ more jumpstars to get to level 10. Is it a glitch, and can you fix it please?
Hi, Maddy SilverFox! Could you please reply to this comment with your registered email address and listed “Kid” name? This will allow us to locate your account and get this issue resolved. We’ll be on the lookout for your reply. Also, please be assured that your information will never be posted to the blog. Thank you!
Hi, Maddy SilverFox! The rank issue with your account has been changed. We really appreciate that you brought this to our attention. Please let us know if you have any other questions. Thank you!
Dear Frankie,
I am stuck on a top secret mission and I need insider’s intel on where kisha’s paintbrush is in windy hollows. The mission is Grit, Spit, and a whole lot of duck tape. It would help me close this mission if you reveal the intel.
Hi, Erin ChillyEye – Kisha’s paintbrush is located in Windy Hollows around the green marsh. Search this area and you should be able to find it hidden by on of the large trees.
Hey JS Team,
I saw the new level system, it’s pretty cool! There is only one problem, I can’t figure out a way to get more stars to level-up. I have done all of the lands, I have earned most of my trophies but most of the other games are kinda boring
I have an idea for Frankie! can you make a few new ways for us to earn stars? a fun way!!! 
Frankie loves hearing from Jumpeez like you. Thanks for stopping by the blog to share your great ideas, Andrew!
Dear JumpStart,
I think it is so unfair that you have demoted level ten jumpees to level nine. It’s not fair. It’s too many stars to reach level ten again. It makes me want to leave jumpstart.
Hi, Holly – We are so sorry for the confusion. There was a small glitch that occurred with out last update. We’d be more than happy to fix this in your account. Could you please privately message us your registered email address along with the kid name listed on the account? Just reply to this comment and we’ll be sure that your information is kept private and never published to the blog. Thank you!
Will you do the same for me, please? The same thing happened to me. I was ten but i have been bumped down to nine. I currently have 1480 or so stars.
Hi, Andrew – We will be having our team looking into your account and resolve this issue. Thank you for providing your registered email address. Once we get more information, we’ll be sure to let you know!
Hi JumpStart,
Thank you for your reply. How do I privately message you my details?
Hi, Holly – For your convenience, all you’ll need to do is respond to this comment with your registered email address. You can be assured that it will never be published to the blog. This allows us to locate your account to see what went wrong. Thank you!
frankie plz fix type chat i got it off for 12 hours for saying sup how are you and cool and now i have to miss my friends sleep over and fashon show >:(
We are sorry for the inconvenience, C. LavaWolf! Our chat system does flag certain word combinations to prevent players from sharing too much information. We’ll be sure to share your experience with the rest of our team. Thanks for bringing this to our attention.
The same thing happened to me, i was level 10 now 9. And its nearly impossible for me to earn 270+ stars again,
Hi, Jasmine LavaHeart – We’re so sorry for the inconvenience and would be more than happy to look into this issue for you. Could you please respond to this comment with your registered email address so that we could locate your account? For your privacy, we will be sure that it is never published to blog. Thank you!
Dear JumpStart thank you for making rank 11 i was very happy that happened thanks
Thanks for playing, Austin Mist!
Hi Jumpstart,
My Daughter got demoted! She was a level 10 and is now a 9. Let me tell you that did not go over well. Can you please correct the account? I read elsewhere that when you reply, I can reply with her game name and email address?
Hi, Paul! Please reply to this comment with your information and we can look into this issue for you. Thank you for bringing this to our attention.
Thank you – she was level 10 and was really upset to find she was back to level 9. her game name now is April Rainbow Stone. If there is anything else you need, please let me know.
Thanks -
Paul
Hi, Paul! After reviewing our records, we went ahead an moved your daughter back up to level 10 standing. We are so sorry for the inconvenience and appreciate that you brought this to our attention. Thank you!
hi, i was level ten then turned level nine but i got my rank back up but can you make me level 11 because i think i really became a level 11 not a level 10, also im not playing that much no more cause im well getting older and soon, i will be gone so bye jump start.
Hi, Starr – We really appreciate that you brought this to our attention. Unfortunately, since you’ve already progressed through level ten, there is no way for us to verify that any jumpstars were previously removed from your account. We are so sorry for the confusion, but we won’t be able to credit your account at this time. Thanks for your understanding and for playing JumpStart!
okay, i guess i just have to earn to level 11, also will there be new lands to earn jump stars on? I have a idea for one, how about one where you fly dragons or something like that
Hi, Starr! Just so you know, you can already fly dragons over in JumpStart’s Enchanted Sanctuary. Give it a try and let us know if you have any other questions. Thank you!
i already know that but i really want a new land to play and now will be a good time with the new levels, but its just some random ideas popping out of my head
Dear Frankie,
I’m EmmaSkyStone do you remember me from the coffee shop? I was the one crowding you a little too much. I couldn’t help it, I never expected to see YOU in Jumpstart!!!! Watching this video made me laugh, there were Jumpeez running right past you, as if they didn’t know that THE MASCOT OF JUMPSTART was standing right there!!!! How could they of missed you? Frankie could you come to my Jumpstart party tommorrow at 6:30 PM? It’s at the roller rink in Times Square Jumpstart. The party wouldn’t be complete without you!!!! b We’d have so much fun rollerskating to the music!!!! If you could come you’d make my day!!!!
Sincerely,
Kellie, Jumpstart’s #1 Fan
Hi, Kellie! Unfortunately, Frankie won’t be able to make it to the party. However, he is really glad that you invited him. Hopefully you catch him on his next visit. Thanks for playing JumpStart!
Dear Frankie,
Hi!!!! I changed my name from EmmaSkyStone to EmmaSkyDreamer. Could we please have a Jumpstart Day on Jumpstart!?!?!?!? It’d be so much fun we’ll meet in Central Park and continue the party from there. We’ll hang out in the coffee shop too, and Times Square and Coney Island. Let’s say around 6:30 PM tommorrow? Frankie please come!!!!
Sincerely,
Kellie, Jumpstart’s #1 Fan!!!!
I LOOOOOOOVEEEEEEEE JUMPSTART!!!! JUMOSTART IS AMAZING SO FUN I CAN’T LIVE WITHOUT IT JUMPSTART IS AWESOMEEEEEE JUMPSTART IS THE LAND OF AMAZINGNESS JUMPSTART JUMPSTART JUMPSTART JUMPSTART I LOVE IT TOO MUCH I CAN’T REALLY HELP IT, JUMPSTART I LOVE JUMPSTART SOOOOOOOOOOOOO MUCH I LOVE LOVE LOVE LOVE LOVE LOVE LOVE JUMPSTART LOVE IT SERIOUSLY LOVE IT LIKE COMPLETELY ADORE IT!!!!
sINCERELY,
kELLIE, (eMMA sKY dREAMER) jUMPSTART’S #1 fAN
Thanks for the continued support Kellie! We truly appreciate it.
frankie is back it is 2013 and i see him i was the first to see him my friends maddy black bolt nicole bule panda and me chole black bolt i was chole lava wolf but i chage it anyway i saw him!!!!!!!!! i took a pic and i wil never forget the best times i had on here i started in 2009 and it was super cool and my mom kicked me off and i returned in 2010 and it was super cool i just hope that mabye jusy mabye we can get the board walk and speed drome back and mabye stuff from our world the REAL WORLD in to the game as a update. thank you frankie for every thing you have done for us we love you with out you jumpstart would be….now what do we do now? but its not becase you are here. and can you make it so when we click on a tv in our hosues we can pick a tv show or movie to watch and then every one can watch it with you. and mabye you can do some thing for us my little brother in the game wants a mastot costume but you don’t have won make it so this halloween we can buy costumes plz i have meny more thing to ask but i have to go to bye and good luck with my plans i gave you
Frankie wanted us to thank you for your continued support, Chloe BlackBolt! We appreciate the suggestions that you and your brother have for the game. Please know that we’ve shared them with he rest of our team for consideration. Best of luck on all of your JumpStart adventures!
Oh no! Please take the comment off as soon as possible, Jumpstart Team!