JumpStart®, an award-winning brand from Knowledge Adventure®, has set the standard in kids’ educational software for over 15 years. Today, the JumpStart experience is more engaging, interactive, and fun than ever! In 2009, we introduced JumpStart.com, an online adventure where 3 to 10-year-old kids master the skills needed to succeed in school and in life, through exploration, discovery, and learning. By blending interactive adventures and award-winning learning games into a safe, customizable online world, JumpStart inspires minds and JumpStarts self-confidence… the fun way.
Stay tuned to the JumpStart blog for exciting updates from the JumpStart Studios, sneak peeks of upcoming releases, helpful learning tips, crafty projects, and exciting science experiments just for you! You can also visit us at www.JumpStart.com.
For questions related to technical issues, please feel free to contact our Customer Support team, Monday through Friday, 7:00 am – 4:00 pm PST at 800.545.7677 or 310.533.3402. Or email us at support@adventure.com.
Jump into JumpStart!
wow the jump start 3D world is so cool
well i really like this multi player feature and the canned chat and dance moves well have to see whats next.
i love playing on jump start.
I LOVE JUMPSTART FOREVER!
I totally agree .But do you think you could help me you could tell me how to add people to my buddie list and how
to get one as well??? Love megan!!!!!!!
Hi Megan – This article will help you get started with a buddy list… http://blog.jumpstart.com/2009/10/23/buddy-list-how-to/
Happy exploring!
yes it really is very cool!!!!!!
I L.O.V.E JUMPSTART
ok, if someone can tell me what i am doing wrong. i registered my 2 girls, and went to launch and all i got was an advertisement for the wii game over and over again. it never went anywhere.
Hi Samantha – It sounds as though your Unity player may need to be updated. Please follow the instructions here: http://www.jumpstart.com/customercare/faq.aspx#unity-reinstall and let us know if that fixes the issue. Thanks!
me too it is so cool
My 6 live-in granchildren have enjoyed Jump Start World since it was first released, we have grades K, 1, and 2 (and were hoping to see grades 3-5 but so far, not yet). How is this new on-line interactive Jumpstart World different and how does it track grade levels or the child’s abilities? And does each child need a membership or is it a family membership?
Thanks,
Karen Herron
Hi Karen – Thanks for stopping by! The new online JumpStart world is a whole new way to play JumpStart. Your kids will still be learning and exploring with their favorite JumpStart characters, but there are new adventures, worlds and learning games waiting. I particularly recommend AdventureLand, where your kids can help rescue a lost island from the pesky little furballs known as punk punks. AdventureLand is for ages 4-8, though we have heard from our testers that older children enjoy it as well. We are also planning to add a 3rd -5th grade area to the online game in the upcoming months.
In regards to membership, it is a family membership – so all of your children can play for one price.
I hope this helps!
I’m having trouble getting onto the adventureland site and the deepsea island and the water punk-punks thingy. Can someone help?!!
Hi Ameeta-
MarineLand (the underwater world with Water Punk-Punks) isn’t on the site yet, so you won’t be able to get into that part of JumpStart.com for a little while. To get into AdventureLand, just log in at JumpStart.com and click “Play Now” and then “Launch.” Once you get into JumpStart World, use the arrow keys or the map to get close to AdventureLand. Click on AdventureLand, and you should be all set! Please let us know if you have any more questions.
Best,
The JumpStart Team
I need to know where to buy yor products like Jump Start kindergarten, first grade, toddlers, etc
Hi Richard –
You can find JumpStart products at major retailers including Target, Best Buy, Costco and Wal-Mart. Many of our titles are also available online at Amazon or http://www.shop.knowledgeadventure.com.
Cheers!
The JumpStart Team
I’ve purchased your Jumpstart Advanced for Preschool world, and it says there’s 5 new 3D worlds and my daughter has already completed the first world. How do we open the new worlds???
Hi, Heather-
You’ll need to purchase membership to access the rest of the worlds. The game is simply too large to put on one CD, so the CD includes 2 “adventures” (which take the average student 2 months to complete) with the option to subscribe for an additional 10 months of content. Thanks, and please let us know if you have any more questions!
The JumpStart Team
it is very misleading to not have this clear when you purchase the CD.
My 5 year old grandson has been playing on Jumpstart since he was 3. We have a mission on 3D Jumpstart World on-line to find his cabin and put a picture on the billboard. We have searched and searched for his cabin in Adventureland and cannot seem to find it. There isn’t a map for Adventureland, can you please tell me where we need to go to get to the cabins?
Thanks.
Diana
Hey Diana,
The cabin is located by the entrance of the island. If you make your way towards the dock and boat, you should find it! Let me know if you are still having trouble. Good Luck!
-The JumpStart Team
I still cannot find the cabin. I’ve gone all over the place. What does this place look like? How can I find it?
Thanks,
Debra
Hi, Debra-
We’re guessing you’re in AdventureLand. The cabin is on the beach outside the town. If you’re in the town, you’ll need to cross the wooden bridge near Foot Frenzy and the jukebox. Once you cross the bridge, go through the archway. Then, just make your way out to the beach to find your cabin.
We hope this helps you. If you still can’t find the cabin, you can let us know where you are in AdventureLand and we can direct you more precisely. Please let us know if you have any more questions. Happy exploring!
The JumpStart Team
to tell you the truth i do not no much about it !!!!!
SORRY!!!!
my son is almost 4 years old, he loves the game, but I’d like to go over more activities before becoming a member, he already finish, level 1 and to 2 but it’s imposible to move on level 3, my ? is that’s all? he have to become a member to move to 3rd level?
Thanks
Hey Maggie,
Yes, unfortunately, free membership ends at the second level, and he will have to become a member to advance to the third level. If cost is an issue, we do offer a monthly plan that only costs $7.99 a month. You can pay for one month and then cancel it if you are unhappy.
However, if you are playing the box game, the first two levels, if explored entirely, should last a child at least two months worth of curriculum. I apologize if the box set did not explain that clearly. I hope that helps you Maggie! Please let me know if you have any other questions!
Best,
The JumpStart Team
Two months?? We bought it on New Year’s Day and we’re done with the first two levels already (January 3), and trying to understand how to get up to Level 3. From reading this, it seems that we have to pay more money to continue the game. I had no idea this was a pay-for-access game after the introductory teaser levels. I feel very misled.
Hi Catherine – We are very sorry to hear you feel misled and are currently revising our packaging to make sure customers understand exactly what they are purchasing. A customer service representative should be in touch with you shortly to see if we can improve your JumpStart experience. Thank you for your feedback!
Hello,
I am looking for info on super gems and what a child might do with them once she’s earned a few.
Thanks
Hi JuLeah,
When your child earns a Super Gem, she can redeem it for a “Super Gem Reward” certificate that you create on JumpStart.com. You can come up with your own reward or choose from a list of fun activities like “A Trip to the Park” or “Going Out for Ice Cream.”
To activate Super Gem Rewards, you’ll need to give your child permission to access the Internet. Visit the Parent Center (the pencil icon on your desktop) and check the Internet permission checkbox at the bottom of the page under the “Holiday Celebrations” tab.
Then, you can go to the “Super Gems” page under the “Manage Account” tab while you’re logged into JumpStart.com. There, you can create a new Super Gems Reward for your child. Next time your child plays JumpStart, she can buy the reward with her Super Gems by clicking on the mailbox outside her house. Finally, your child can print out the reward certificate she’s earned and redeem it with you!
Studies show that children learn better when parents are involved. Super Gem Rewards are a great way for you to provide positive reinforcement to your child and extend learning beyond the computer. Please let us know if you have any more questions. Happy exploring!
-The JumpStart Team
very good
punk punks are cute and sometimes pesky to me.
We have just purchased the 3D-Virtual World. The kids love it. I understand the concept of books being colored by achievements. Three books means a new land opens. Mostly by error and just playing, we have filled one book. My question is how? I want to be able to help the kids at least alittle. Can someone help me understand the basic structure of the program?
Hi there-
The game is basically linear in structure, with Task A leading to Task B, Task B leading to Task C, etc. The JumpStart characters will give your children missions in order as they play through the game, and they’ll fill up storybooks as they go. If they miss or forget the explanation of a mission, they can click on their JumpStart communicator (question mark icon) in the bottom right corner of the screen to see and hear it repeated. Hope this helps. Please let us know if you have any more questions!
Best,
The JumpStart Team
Hi,
I bought my daughter JS World 1st grade when she was in kindergarten and she really enjoyed it. Now she’s entering 2nd and I’d like to get the second grade JS World. If she does the newer online version, with the avatars, will she have to go back through the lower level curriculum? How does your program know where she should start?
Thanks
Naomi
Hi, Naomi-
There are different areas within the online game that are designed for children at different grade levels. Based on your daughter’s grade level, she should play in AdventureLand. Furthermore, your membership to JumpStart.com will allow you to download the same games that are available in stores, so your daughter will be able to play those, too. You can just download the appropriate game for her age. Please let us know if you have any more questions!
Best,
The JumpStart Team
hiiwouldliketoknowtotypeinyournameforyourjumpee?
p.s.ibrokemyspacebar
Hi there-
As a security measure, the online game doesn’t allow you to type in a name for your Jumpee. Instead, you get to choose a combination of three words from the provided lists to name your Jumpee. Hope this helps, and please let us know if you have any other questions!
Thanks,
The JumpStart Team
Could you tell me if Jump Start World 3rd Grade is available now? I have done the previous grades and was wondering about 3rd grade. Please reply ASAP
Thanks
Hello there! Unfortunately, we do not have a 3rd grade game for the JumpStart virtual world at the moment. We do have other games geared for 3rd graders though, that you will definitely enjoy! You can see them on our website. Check it out and let me know what you think!
Thank You,
The JumpStart Team
I have been subscribing to Jumpstart for my daughter for about 5 months now and she has problems EVERYTIME she gets on. I have fast internet and all her other sites work fast but not Jumpstart. She gets on Jumpstart for about 2-3 minutes and then it locks up….It is very upsetting for her because she really likes Jumpstart.
Am I the only one having problem with this? I would hate to cancel it…Please help!
Our daughter is now in 3rd grade and we want to upgrade. Our daughter loves the program, unfortunately she has outgrown the program for her age/grade. Are there any 3rd grade / 8+ year old reading math activities available to those of us that pay monthly?
Hi Lisa,
Thank you for your question! We currently have a world in production that will be added to our online game for 3rd-5th graders. This area, currently called FutureLand, is scheduled to release this Fall if all goes well!
ITS COOL!
We have many of your software, but have not tried the online interactive programs yet. I have a 7 year old and a 10 year old. I am interested in becoming a member. How can I do that? What interactive activities (lands?) do you recomend for their ages? Are these games educational like your software?
Thanks
Hey Liliana,
Great to hear you are interested in becoming a member! One cool part about becoming a member is that you are able to access all the updates and newest features right away. Since the boxed product isn’t “live” online access to new features right away isn’t possible. You can join by going to http://www.jumpstart.com and clicking the MEMBERSHIP button. Once you register you are good to go! Your children will want to go to the submarine. This is how you access AdventureLand where many of the educational games for 7-10 year olds are located. Also, keep an eye out for MarineLand, a new land we will introduce to the online game in a couple weeks.
Lastly, yes, our online game is completely educational. Just like all our boxed products, learning is our #1 priority!
Thanks and I hope this helps!
The JumpStart Team
Hello I have a membership for my son and wehave completed all the stories in storyland isit now time to go to lost Island? We cannot seem tofind our way there can you help us??
Hey Melanie,
Looks like it is time for your little one to tackle AdventureLand! You can find this by going to the submarine in Lost Shores. When you enter the JumpStart World, go to the right, towards the water. You should see the big yellow submarine under the hot air balloon. Your child’s next set of challenges and adventures can be found there! Good luck and please let us know if you have anymore questions!
Best,
The JumpStart Team
hi , my daughter just loves it!! we had to become members . I was just curious if you could help us with the riddle to find what it is in marine world that is pointing to the town? she’s been working on this for two days. have a great day!
Hi Mackenzie-
I had some trouble with the riddle as well, but I spoke with the producers and here are the directions they gave me…
1. When you enter Merrlywood, head to the cliffs towards the right.
2. Run up the roof and use the moving platform to go up to the cliff.
3. Once you are at the top, run over the hand.
Hope this helps!!
-The JumpStart Team
I would like to review this product. Let me know.
my son has grown out of the jumpstart 3D world and he is now in 5th grade and he still wants to play it and he wonders if there will be a place for 5th to 6th grades please help!
Hi Julia,
JumpStart is planning to release FutureLand to the online world, an area meant for 3rd to 5th graders, late this month! We hope your son will enjoy it as he tackles learning activities that are appropriate for his age level, and we’re glad to hear that he remains so dedicated to our game! Please continue to follow this blog for further updates on FutureLand!
Best,
The JumpStart Team
Benjamin is playing the new online jumpstart.com jumpstart world programs. He is waiting breathlessly for FutureWorld to open, and is using the Adventureland ones. He is homeschooled. Is there any way to get a progress report beyond the number of stars he gets/week, for the online games?
Hi Kathleen,
Unfortunately, there is no progress report available for the online game beyond what you’ve mentioned and the little performance reviews following the completion of certain mini-games. However, with membership, you have full access to the Downloadable games found under Manage Account, which are outside of the online world, but offer more detailed progress reports. Check them out, if you’re interested.
Best,
The JumpStart Team
I really enjoy the world that you have created. Kudos!!! Is it possible to adopt a pet instead of purchase? I thought I saw it somewhere when the kids were playing but I can’t remember.
my kids and I really enjoy playing online. You have a fantastic website. I can’t wait to see what you do for every holiday.
Thanks! Julie B.:)
Hi Julie,
We’re really glad that your experience with JumpStart has been so positive. Now, you can’t adopt a pet in the JumpStart online world, but Jumpeez with membership are allowed to purchase Petz from the Petz Store on Main Street in the Downtown district with the virtual coins they gain from completing activities. We hope that cleared that up for you. As for the holiday themes, this Winter is going to be anything but dreary; you can (snow) bank on it.
Best,
The JumpStart Team
Hi there !
We have been debating about purchasing the Lifetime membership, but had a question. I understand the new Future World is coming out this month, which is geared towards the older students. We have been playing now for several years, my kids are now 7 and 9, but I wanted to make sure that the Lifetime purchase covers the newer areas too.
Will it ?
Please let me know !
Thanks !
Hi there !
One more question… on the lifetime membership, I noticed that it reads a “minimum of two years guaranteed.” What exactly does that mean ?
Please let me know !
Thanks !
Hi MusicMom,
To answer both your questions, first, yes, lifetime membership will cover all present updates and all updates to come, including new lands released. As for your other question, that clause means that we guarantee that lifetime memberships last for as long as the site is active and, in any case, with at least two years of online game play being available to you. If, for some reason, we close down the site before two years have passed with your membership, you would be entitled to a pro-rated refund.
Hope that helps,
The JumpStart Team
Thank you VERY much for such a quick reply and for explaining things so well !
We are so excited… The kids really love Jump Start, and I would like to give them this opportunity to continue enjoying the programs !
I have to say that my son loves Jumpstart. We bought Kindergarten when he was 3 and 1st grade when we was 4. I was just wondering if we become members, does he get to download 2nd grade? Or does the membership only include the online games? I haven’t watched him play the online games much but they don’t seem educational like the Kindergarten or 1st grade. I am a bit confused over what we get for becoming members.
Hi Riley’s mom,
Members have full downloadable access to the Preschool through 2nd Grade games, so, yes, if you became a member, you would get to download the 2nd Grade game, Quest for the Color Meister as part of your membership. With the membership comes full access to the online world, which includes access to all the different Lands within JumpStart.com. These different lands include scores more learning activities than are available in the free, trial version of the game.
I’m contemplating the Lifetime membership. My son (4 yrs) loves the JumpStart 3D Virtual World (Grizzly McGuffin). Are there online games included in the lifetime membership? Does lifetime actually mean lifetime. I saw somewhere in the T&C something for at least 2 years. Can you guys cancel the membership after two years? Anything else included besides the additional units in the game?
Love your product!
Daniela
Hi Daniela! Thank you for considering a JumpStart membership! With membership, you will have access to the additional units for The Legend of Grizzly McGuffin as well as complete access to the other 3 titles in the Virtual World line. For example, once your son is ready to move up to the slightly older product, Trouble in Town, you will be able to download that game and play through all the units rather than heading back to the store to purchase the boxed version of this game. In addition, you will have complete access to the online world at JumpStart.com. This world includes all sorts of learning games and worlds, as well as the ability to play with real-life friends online (don’t worry, this is completely safe as we have restricted the interaction to just dance moves, prescripted phrases and emoticons).
The note about the 2 years in the T&Cs means that if for some unexpected reason, the site is closed in less than 2 years, you will be able to get a pro-rated refund. That being said, we are certainly planning to have the site open for many years and you would continue to be a member!
Hope that helps – please let us know if you have any additional questions.
How do i make a change to a child’s name on the login screen for the website?
Hi Nancy,
I’m afraid you can not edit the child’s name at the Login screen. One option is “adding” another child with the change; however, this would mean that he or she would have to start the game over in the new profile.
how do I delete the incorrect child’s information?
Sorry, it’s not an option at this time.
Is there a way to make the dragon fly? It seems that we have seen others dragons flying/hovering, but I am not sure how to do it. Thanks!
Hi kymom,
We asked Customer Service about this, and they informed us that the dragon really just has incredible leaping abilities. Apparently, the dragon appears to fly by leaping as high as it can (Spacebar) and then kind of gliding in the direction the player controls it to (with WASD or the directional keys). Hope you all get the same results.
The JumpStart Team
Dear Jumpstart, I love your website but there is one problem. I don’t like the idea that I have to become a Member in order to do more fun stuff. I don’t think it is fair. Thanks Chloe P.S If my comment is rude, just read it and understand.
HEllo my son (4) is playing in unit 3 of Jumpstart (4 – 6) Virtual 3D world. His task is to buy a present for Ivy and deliver it to her. We cannot figure out how to deliver it to her. He bought a green gem but don’t know how to give it to her. Any advice is appreciated.
Thanks,
Daniela
Hi Daniela,
Our Customer Support Team explains that this mission wants your son to go talk to the different characters to gather clues, suggesting what he should buy her. The clues are something green, something shiny, and something in a set of 3. To satisfy these conditions, your son must buy the stack of 3 green gems. The stores sell gems in stacks of 1 and 3, and it sounds like your child purchased the single stack gem, which wont work for this mission. Return and buy the 3-stack of gems (but don’t buy the single gem 3 times), then they will be able to go up to Ivy and give the set to her. Hope that takes care of the task!
The JumpStart Team
Hi, my son Oliver loves Jumpstart. He recently entered the 7th level. Does this level correspond to age 7?
Best,
Terry
Hi Terry,
Can you inform us as to which game he is playing? Is he playing one of the downloadable virtual worlds, grades K-2nd? If so, then this 7th level corresponds to approximately the 7th month of 12 months of learning within a given grade.
Does that answer your question?
Best,
The JumpStart Team
yes, it’s the online version – we are all about online!
my children love jumpstart so much. they wake up so early just to play jumpstart and by the way my children are asking whrn is freefall mountain coming ?
Hi Margaret,
We’re glad your children enjoy our product so much. They can expect FreeFall Mountain to be released within the week.
Enjoy,
The JumpStart Team
one more problem when my child {viola} finishes any misson in marineland the game gets stuck
We haven’t heard of this issue before, but we will relay your concern to the web team as soon as possible.
I have 2 children registered, Michael and Maeve. At this point, both figures are males. How can I change Maeve,s figure to a female?
Also, I have signed up for full lifetime membership. How do I access programs other than the Neighborhood?
These programs are great! You will have many new converts!
Hi Connie,
Thank you for choosing to purchase a lifetime membership to JumpStart. Outside of the many special lands found in the online world at JumpStart.com, like FutureLand and StoryLand on MainStreet, you can access full, story-driven games under the Manage Account tab after logging in, under “Downloadables”.
To turn your daughter’s character to a female avatar, head to the Jumpee Creator on MainStreet, just to the left of the insertion point, after launching the online world to play. There you can alter the look of Maeve’s Jumpee’s hair, attire, and much more to appear more feminine. The same would be true if your son had started with a female character and wished to change it to male.
Hope that helps,
The JumpStart Team
my kids where thinking could you put a shop for rollerskating and a rollercoster
Hi. My preschooler is on level 7 of Grizzly McGuffin and I don’t know if he somehow reset the level to a higher grade or if the tasks simply become more difficult as the levels progress. It is asking him to do addition and substraction which he isn’t ready for yet. Do we need to figure out how to reset the grade level? Thanks, Susan
Hi Susan – Yes, the tasks do become progressively more difficult as players move through the games. I have passed your comment and contact information along to the customer service team to see if they can help you rewind a bit. Please keep an eye out for an email from them. Thank you for playing JumpStart!
We just bought the 3D Jumpstart Virtual at Target. Is there more than the one level of your own house, library, and how do we show our 4 yr old daughter how to get there to the other levels if there is. Is the goal to rid all your backpack stuff? The game did not come with any instructions so just need some direction. Then the online prices. What are those? Thanks
We bought a skateboard but now cannot find it to use. can we get it back?
Hi Laurie,
Go to the Ridez shop, and enter the garage attached to the side of the Ridez shop with the garage door, clicking on the ride you’d like to use (bringing it up on the center display), and exiting the inventory screen with the exit arrow. You should find your Jumpee with it, upon exiting. Hope that works!
The JumpStart Team
I am a lifetime member and was so excited about all of the new online games like adventureland, futureland, etc. However, EVERY time we play the new game, it has to load when trying to go to different areas and the loading time takes way too long. My kids are used to the JumpStart 3D Virtual World where you just click and you’re instantly where you want to go. This waiting around for the loading time to enter a different area each time is extremely frustrating for me and my kids. This is the 2nd or 3rd time I’ve inquired about this issue but have yet to receive a response. Please tell me there’s a fix for this issue so my kids can get on with playing all JumpStart’s cool games. They love them so much!
We’re sorry this loading issue has been causing so much frustration. Many JumpStart.com users have reported similar issues. We’d like to redirect you to the JumpStart.com FAQ page, where we have resolutions to this very problem listed under the Online Game Issues category; please click to http://www.jumpstart.com/customercare/faq.aspx. Often, loading problems can be solved with Unity Player updates, which are detailed in the link. Give the suggestions a try, and hopefully they will resolve the issue. As you may know, you can still access all those 3D Virtual World games, covering Preschool through 2nd Grade, in their entirety as a member, reachable under the Manage Account tab.
Best of luck,
The JumpStart Team
I already tried everything suggested in the FAQ. Do u have any other suggestions to speed up the loading time when switching from one are to another?
Outside of clearing temporary internet files and cache data, it sounds like your loading performance may be limited by your internet service, which we have no control over, I’m sorry to say. Good luck.
The JumpStart Team
How do know how much sand dollars you have in marine Land? I can’t keep track of the sand dollars.
Hi Anastasia,
You can keep track of the number of Sand Dollars you’ve earned in MarineLand by clicking on your Jumpee Communicator, which looks like a cell phone/walkie-talkie hybrid, in the bottom right-hand corner of your screen and clicking on the Game Progress button at the top of the page that comes up. You’ll be able to see how many Sand Dollars you already have and how many more you’ll need to earn your swim-tail!
Enjoy the Sea,
The JumpStart Team
I have been working on jumpstars mostley I earned all the parts of the storybooks in Storyland I became a explorer in AdventureLand I have a mermaid costume & became a citizen of Marineland in Marineland I became a secret society in Futureland & im in the hall of fame with 1500 jumpstartz I love jumpstart
In that best buddy contest, I already won 500 coins, but can I still get 5 coins every time someone types in my buddy code?
My daughter has beaten the game. am wondering how to start over or add characters?
Hi Frank,
Log in and add a new child, which will create a new profile and records, which means she will start from the very beginning.
My Daghter Anika Has Started 2nd Grade & How Does She Move To The 2nd Grade Level
Sincerly
Juliet Wilson
Hi Juliet,
As a JumpStart member, you can download our Quest for the Color Meister title which is meant for 2nd graders. Also, you can raise the challenge to our online world learning games, such as Jet Pack in AdventureLand and Bubble Trouble in MarineLand (both can be found in the Brain Training Arcade), by selecting a higher curriculum level that is challenging for Anika.
Hope that helps.
Best,
The JumpStart Team
whenever my child hits the mailbox it says she needs perimission from parent. I hit on the pencil on the desktop, and i checked the box in the holiday thing, but when i click out of it and back in, it is no longer checked, and i don’t see anything that says to save it? what am i doing wrong
Hi Nadine – How strange! I’ve passed your question along to the customer service team. Please look out for an email from them to the address you submitted this comment under. Thanks!
On the Valentine’s day scavenger hunt, I looked at one Valentine’s Day Spoiler Article,but even with that I can’t find one. It’s the pink one that says hugs in Downtown. Where is it
Never mind. I just found it.
I purchased the Jumpstart Virtual World CD, for ages 6-8, and I have this mission to buy these 2 kinds of plants from Flo’s store, but I don’t have enough gems. I went to the math arcade, then I clicked on the thing inside there that takes you to the list of learning games, but something popped up that said the game had stopped working, then it exited me out of the game. I went back to the game and went to the arcade, but the same thing happened again.I’m confused. Help!
Hi, where is the purple friends heart on MainStreet? I already looked at the article on it, but I don’t get it.
Help!! In Jumpstart CD for ages 6-8, I have a mission to buy something, but I don’t have enough gems and I went to play a learning game but I was logged out suddenly when I went inside the treasure tracker. I keep trying but it won’t work. It also won’t work if I go to an arcade instead of just clicking on the treasure tracker.
Hi Marrie – Please look out for an email from our customer service team to the address you submitted here. Hopefully they can get you sorted out!
I have trouble when I log into jumpstart is takes 15 minutes before its all the way loaded I when I log in it useully always freezes up
Hi Avery – I’m sorry to hear the game is giving you trouble. Have you tried reinstalling the Unity player? You can find the instructions here: http://www.jumpstart.com/customercare/faq.aspx#unity-reinstall. Hope that helps!
cool website! Really its awesome! My grandaughter is so smart now! Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hi my kids love playing Jump Start Music (ages 5-8), but it won’t play on our new G5 Mac (OSX). How do I buy the version that will play on our new computer ?
Thanks
Peter
Hi Peter- I’m afraid that the JumpStart Music disc is one of our older titles and is no longer being updated or sold. Thank you for your interest, though!
My younger brother and I have been playing the quest for the coleur miester (2nd grade) and I enjoy the game, however I am going into a higher grade next year. What is the maximum grade level the 3D virtual world can attend for.
Thanks for the help
Anonomous sister
Hi – Thanks for the question! The JumpStart 3D Virtual World games are unfortunately only available up to 2nd grade, so you are currently playing the highest level. However, there is an area in the online game, FutureLand, which was designed for 3rd to 5th graders. Enjoy!
My daghter does not know how to place a bed in her room she bought one & does not know how please help
Hi Juliet,
Please reference this article for instructions on how to place furniture in the player’s room. The pertinent information on positioning is towards the bottom of the post. Good luck.
The JumpStart Team
now the house hut accesories that can go inside your house yah!
Hi jumpstart!
thanks so much for the comment!
Sorry i sighned my last comment in correctly my name is actually jack………
today my day improved. i have on idea i thought up today and that is, a rollar blade ride.
But i no you guys are very busy and not all my ideas are completly good but remember just have fun!
(From Frankiebrainer) Hello. If you need any help about jumpstart, read my notes. I love jumpstart. It is so much fun. I greatly love futureland, But Adventureland and Marineland are my favorites. What is good about them: the punkpunks. punkpunks are an easy way to win coins. you can win 0-2 coins from 1 punkpunk. there are 5 locations of punkpunks: Adventureland mistic mountain, Adventureland mistic mountain insides, Advenbtureland punkpunk valley, Marineland merlywood, and Marineland caverns. Here is how to destroy a punkpunk: When it is close to you, jump in place ajnd you will land on it. Then, when you are on it, press the space bar again to squash it.
(From Frankiebrainer) Hello. If you need any help about jumpstart, read my notes. One of my notes said I greatly love futureland. I know a lot about it too. You can jump & spam a regular gord. you can only jump on a sheilded gord. you can only spam a gunning gord. You may find treasure chests in games.
My 5 year old daughter has been on level 4 for over a month now. She moved from level 1 to 4 fairly quickly. What does she need to do to get to level 5?
Classical music????
I dont mean to be rude but are you guys crazy??? kids would definently prefer echolocation.
Jack Savage
HELP!
We are in level 11 in Quest for the color miester (the shield of vision) We searched ALL of color valley and can’t find Stanley’s watch. We destroyed all the rocks too. WHAT SHOULD WE DO?
Resond quickly
Anonomous
PS HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!