JumpStart®, an award-winning brand from Knowledge Adventure®, has set the standard in kid’s educational software for over 15 years. Today, the JumpStart experience is more engaging, interactive and fun than ever! In 2009, we introduced JumpStart.com, an online adventure where 3-10 year old kids master the skills needed to succeed in school and in life through exploration, discovery and learning. By blending interactive adventures and award-winning learning games into a safe, customizable online world, JumpStart inspires minds and JumpStarts self-confidence… the fun way.
Stay tuned to the JumpStart blog for exciting updates from the JumpStart Studios, sneak peeks of upcoming releases, helpful learning tips, crafty projects and exciting freebies just for you! You can also visit us at www.JumpStart.com.
Jump into JumpStart!
wow the jump start 3D world is so cool
well i really like this multi player feature and the canned chat and dance moves well have to see whats next.
i love playing on jump start.
I totally agree .But do you think you could help me you could tell me how to add people to my buddie list and how
to get one as well??? Love megan!!!!!!!
Hi Megan – This article will help you get started with a buddy list… http://blog.jumpstart.com/2009/10/23/buddy-list-how-to/
Happy exploring!
yes it really is very cool!!!!!!
My 6 live-in granchildren have enjoyed Jump Start World since it was first released, we have grades K, 1, and 2 (and were hoping to see grades 3-5 but so far, not yet). How is this new on-line interactive Jumpstart World different and how does it track grade levels or the child’s abilities? And does each child need a membership or is it a family membership?
Thanks,
Karen Herron
Hi Karen – Thanks for stopping by! The new online JumpStart world is a whole new way to play JumpStart. Your kids will still be learning and exploring with their favorite JumpStart characters, but there are new adventures, worlds and learning games waiting. I particularly recommend AdventureLand, where your kids can help rescue a lost island from the pesky little furballs known as punk punks. AdventureLand is for ages 4-8, though we have heard from our testers that older children enjoy it as well. We are also planning to add a 3rd -5th grade area to the online game in the upcoming months.
In regards to membership, it is a family membership – so all of your children can play for one price.
I hope this helps!
I’m having trouble getting onto the adventureland site and the deepsea island and the water punk-punks thingy. Can someone help?!!
Hi Ameeta-
MarineLand (the underwater world with Water Punk-Punks) isn’t on the site yet, so you won’t be able to get into that part of JumpStart.com for a little while. To get into AdventureLand, just log in at JumpStart.com and click “Play Now” and then “Launch.” Once you get into JumpStart World, use the arrow keys or the map to get close to AdventureLand. Click on AdventureLand, and you should be all set! Please let us know if you have any more questions.
Best,
The JumpStart Team
I need to know where to buy yor products like Jump Start kindergarten, first grade, toddlers, etc
Hi Richard –
You can find JumpStart products at major retailers including Target, Best Buy, Costco and Wal-Mart. Many of our titles are also available online at Amazon or http://www.shop.knowledgeadventure.com.
Cheers!
The JumpStart Team
I’ve purchased your Jumpstart Advanced for Preschool world, and it says there’s 5 new 3D worlds and my daughter has already completed the first world. How do we open the new worlds???
Hi, Heather-
You’ll need to purchase membership to access the rest of the worlds. The game is simply too large to put on one CD, so the CD includes 2 “adventures” (which take the average student 2 months to complete) with the option to subscribe for an additional 10 months of content. Thanks, and please let us know if you have any more questions!
The JumpStart Team
My 5 year old grandson has been playing on Jumpstart since he was 3. We have a mission on 3D Jumpstart World on-line to find his cabin and put a picture on the billboard. We have searched and searched for his cabin in Adventureland and cannot seem to find it. There isn’t a map for Adventureland, can you please tell me where we need to go to get to the cabins?
Thanks.
Diana
Hey Diana,
The cabin is located by the entrance of the island. If you make your way towards the dock and boat, you should find it! Let me know if you are still having trouble. Good Luck!
-The JumpStart Team
I still cannot find the cabin. I’ve gone all over the place. What does this place look like? How can I find it?
Thanks,
Debra
Hi, Debra-
We’re guessing you’re in AdventureLand. The cabin is on the beach outside the town. If you’re in the town, you’ll need to cross the wooden bridge near Foot Frenzy and the jukebox. Once you cross the bridge, go through the archway. Then, just make your way out to the beach to find your cabin.
We hope this helps you. If you still can’t find the cabin, you can let us know where you are in AdventureLand and we can direct you more precisely. Please let us know if you have any more questions. Happy exploring!
The JumpStart Team
to tell you the truth i do not no much about it !!!!!
SORRY!!!!
my son is almost 4 years old, he loves the game, but I’d like to go over more activities before becoming a member, he already finish, level 1 and to 2 but it’s imposible to move on level 3, my ? is that’s all? he have to become a member to move to 3rd level?
Thanks
Hey Maggie,
Yes, unfortunately, free membership ends at the second level, and he will have to become a member to advance to the third level. If cost is an issue, we do offer a monthly plan that only costs $7.99 a month. You can pay for one month and then cancel it if you are unhappy.
However, if you are playing the box game, the first two levels, if explored entirely, should last a child at least two months worth of curriculum. I apologize if the box set did not explain that clearly. I hope that helps you Maggie! Please let me know if you have any other questions!
Best,
The JumpStart Team
Hello,
I am looking for info on super gems and what a child might do with them once she’s earned a few.
Thanks
Hi JuLeah,
When your child earns a Super Gem, she can redeem it for a “Super Gem Reward” certificate that you create on JumpStart.com. You can come up with your own reward or choose from a list of fun activities like “A Trip to the Park” or “Going Out for Ice Cream.”
To activate Super Gem Rewards, you’ll need to give your child permission to access the Internet. Visit the Parent Center (the pencil icon on your desktop) and check the Internet permission checkbox at the bottom of the page under the “Holiday Celebrations” tab.
Then, you can go to the “Super Gems” page under the “Manage Account” tab while you’re logged into JumpStart.com. There, you can create a new Super Gems Reward for your child. Next time your child plays JumpStart, she can buy the reward with her Super Gems by clicking on the mailbox outside her house. Finally, your child can print out the reward certificate she’s earned and redeem it with you!
Studies show that children learn better when parents are involved. Super Gem Rewards are a great way for you to provide positive reinforcement to your child and extend learning beyond the computer. Please let us know if you have any more questions. Happy exploring!
-The JumpStart Team
very good
punk punks are cute and sometimes pesky to me.
We have just purchased the 3D-Virtual World. The kids love it. I understand the concept of books being colored by achievements. Three books means a new land opens. Mostly by error and just playing, we have filled one book. My question is how? I want to be able to help the kids at least alittle. Can someone help me understand the basic structure of the program?
Hi there-
The game is basically linear in structure, with Task A leading to Task B, Task B leading to Task C, etc. The JumpStart characters will give your children missions in order as they play through the game, and they’ll fill up storybooks as they go. If they miss or forget the explanation of a mission, they can click on their JumpStart communicator (question mark icon) in the bottom right corner of the screen to see and hear it repeated. Hope this helps. Please let us know if you have any more questions!
Best,
The JumpStart Team
Hi,
I bought my daughter JS World 1st grade when she was in kindergarten and she really enjoyed it. Now she’s entering 2nd and I’d like to get the second grade JS World. If she does the newer online version, with the avatars, will she have to go back through the lower level curriculum? How does your program know where she should start?
Thanks
Naomi
Hi, Naomi-
There are different areas within the online game that are designed for children at different grade levels. Based on your daughter’s grade level, she should play in AdventureLand. Furthermore, your membership to JumpStart.com will allow you to download the same games that are available in stores, so your daughter will be able to play those, too. You can just download the appropriate game for her age. Please let us know if you have any more questions!
Best,
The JumpStart Team
hiiwouldliketoknowtotypeinyournameforyourjumpee?
p.s.ibrokemyspacebar
Hi there-
As a security measure, the online game doesn’t allow you to type in a name for your Jumpee. Instead, you get to choose a combination of three words from the provided lists to name your Jumpee. Hope this helps, and please let us know if you have any other questions!
Thanks,
The JumpStart Team
Could you tell me if Jump Start World 3rd Grade is available now? I have done the previous grades and was wondering about 3rd grade. Please reply ASAP
Thanks
Hello there! Unfortunately, we do not have a 3rd grade game for the JumpStart virtual world at the moment. We do have other games geared for 3rd graders though, that you will definitely enjoy! You can see them on our website. Check it out and let me know what you think!
Thank You,
The JumpStart Team
I have been subscribing to Jumpstart for my daughter for about 5 months now and she has problems EVERYTIME she gets on. I have fast internet and all her other sites work fast but not Jumpstart. She gets on Jumpstart for about 2-3 minutes and then it locks up….It is very upsetting for her because she really likes Jumpstart.
Am I the only one having problem with this? I would hate to cancel it…Please help!
Our daughter is now in 3rd grade and we want to upgrade. Our daughter loves the program, unfortunately she has outgrown the program for her age/grade. Are there any 3rd grade / 8+ year old reading math activities available to those of us that pay monthly?
Hi Lisa,
Thank you for your question! We currently have a world in production that will be added to our online game for 3rd-5th graders. This area, currently called FutureLand, is scheduled to release this Fall if all goes well!
ITS COOL!
We have many of your software, but have not tried the online interactive programs yet. I have a 7 year old and a 10 year old. I am interested in becoming a member. How can I do that? What interactive activities (lands?) do you recomend for their ages? Are these games educational like your software?
Thanks
Hey Liliana,
Great to hear you are interested in becoming a member! One cool part about becoming a member is that you are able to access all the updates and newest features right away. Since the boxed product isn’t “live” online access to new features right away isn’t possible. You can join by going to http://www.jumpstart.com and clicking the MEMBERSHIP button. Once you register you are good to go! Your children will want to go to the submarine. This is how you access AdventureLand where many of the educational games for 7-10 year olds are located. Also, keep an eye out for MarineLand, a new land we will introduce to the online game in a couple weeks.
Lastly, yes, our online game is completely educational. Just like all our boxed products, learning is our #1 priority!
Thanks and I hope this helps!
The JumpStart Team
Hello I have a membership for my son and wehave completed all the stories in storyland isit now time to go to lost Island? We cannot seem tofind our way there can you help us??
Hey Melanie,
Looks like it is time for your little one to tackle AdventureLand! You can find this by going to the submarine in Lost Shores. When you enter the JumpStart World, go to the right, towards the water. You should see the big yellow submarine under the hot air balloon. Your child’s next set of challenges and adventures can be found there! Good luck and please let us know if you have anymore questions!
Best,
The JumpStart Team
hi , my daughter just loves it!! we had to become members . I was just curious if you could help us with the riddle to find what it is in marine world that is pointing to the town? she’s been working on this for two days. have a great day!
Hi Mackenzie-
I had some trouble with the riddle as well, but I spoke with the producers and here are the directions they gave me…
1. When you enter Merrlywood, head to the cliffs towards the right.
2. Run up the roof and use the moving platform to go up to the cliff.
3. Once you are at the top, run over the hand.
Hope this helps!!
-The JumpStart Team
I would like to review this product. Let me know.
my son has grown out of the jumpstart 3D world and he is now in 5th grade and he still wants to play it and he wonders if there will be a place for 5th to 6th grades please help!
Hi Julia,
JumpStart is planning to release FutureLand to the online world, an area meant for 3rd to 5th graders, late this month! We hope your son will enjoy it as he tackles learning activities that are appropriate for his age level, and we’re glad to hear that he remains so dedicated to our game! Please continue to follow this blog for further updates on FutureLand!
Best,
The JumpStart Team
Benjamin is playing the new online jumpstart.com jumpstart world programs. He is waiting breathlessly for FutureWorld to open, and is using the Adventureland ones. He is homeschooled. Is there any way to get a progress report beyond the number of stars he gets/week, for the online games?
Hi Kathleen,
Unfortunately, there is no progress report available for the online game beyond what you’ve mentioned and the little performance reviews following the completion of certain mini-games. However, with membership, you have full access to the Downloadable games found under Manage Account, which are outside of the online world, but offer more detailed progress reports. Check them out, if you’re interested.
Best,
The JumpStart Team
I really enjoy the world that you have created. Kudos!!! Is it possible to adopt a pet instead of purchase? I thought I saw it somewhere when the kids were playing but I can’t remember.
my kids and I really enjoy playing online. You have a fantastic website. I can’t wait to see what you do for every holiday.
Thanks! Julie B.:)
Hi Julie,
We’re really glad that your experience with JumpStart has been so positive. Now, you can’t adopt a pet in the JumpStart online world, but Jumpeez with membership are allowed to purchase Petz from the Petz Store on Main Street in the Downtown district with the virtual coins they gain from completing activities. We hope that cleared that up for you. As for the holiday themes, this Winter is going to be anything but dreary; you can (snow) bank on it.
Best,
The JumpStart Team
Hi there !
We have been debating about purchasing the Lifetime membership, but had a question. I understand the new Future World is coming out this month, which is geared towards the older students. We have been playing now for several years, my kids are now 7 and 9, but I wanted to make sure that the Lifetime purchase covers the newer areas too.
Will it ?
Please let me know !
Thanks !
Hi there !
One more question… on the lifetime membership, I noticed that it reads a “minimum of two years guaranteed.” What exactly does that mean ?
Please let me know !
Thanks !
Hi MusicMom,
To answer both your questions, first, yes, lifetime membership will cover all present updates and all updates to come, including new lands released. As for your other question, that clause means that we guarantee that lifetime memberships last for as long as the site is active and, in any case, with at least two years of online game play being available to you. If, for some reason, we close down the site before two years have passed with your membership, you would be entitled to a pro-rated refund.
Hope that helps,
The JumpStart Team
Thank you VERY much for such a quick reply and for explaining things so well !
We are so excited… The kids really love Jump Start, and I would like to give them this opportunity to continue enjoying the programs !
I have to say that my son loves Jumpstart. We bought Kindergarten when he was 3 and 1st grade when we was 4. I was just wondering if we become members, does he get to download 2nd grade? Or does the membership only include the online games? I haven’t watched him play the online games much but they don’t seem educational like the Kindergarten or 1st grade. I am a bit confused over what we get for becoming members.
Hi Riley’s mom,
Members have full downloadable access to the Preschool through 2nd Grade games, so, yes, if you became a member, you would get to download the 2nd Grade game, Quest for the Color Meister as part of your membership. With the membership comes full access to the online world, which includes access to all the different Lands within JumpStart.com. These different lands include scores more learning activities than are available in the free, trial version of the game.
I’m contemplating the Lifetime membership. My son (4 yrs) loves the JumpStart 3D Virtual World (Grizzly McGuffin). Are there online games included in the lifetime membership? Does lifetime actually mean lifetime. I saw somewhere in the T&C something for at least 2 years. Can you guys cancel the membership after two years? Anything else included besides the additional units in the game?
Love your product!
Daniela
Hi Daniela! Thank you for considering a JumpStart membership! With membership, you will have access to the additional units for The Legend of Grizzly McGuffin as well as complete access to the other 3 titles in the Virtual World line. For example, once your son is ready to move up to the slightly older product, Trouble in Town, you will be able to download that game and play through all the units rather than heading back to the store to purchase the boxed version of this game. In addition, you will have complete access to the online world at JumpStart.com. This world includes all sorts of learning games and worlds, as well as the ability to play with real-life friends online (don’t worry, this is completely safe as we have restricted the interaction to just dance moves, prescripted phrases and emoticons).
The note about the 2 years in the T&Cs means that if for some unexpected reason, the site is closed in less than 2 years, you will be able to get a pro-rated refund. That being said, we are certainly planning to have the site open for many years and you would continue to be a member!
Hope that helps – please let us know if you have any additional questions.
How do i make a change to a child’s name on the login screen for the website?
Hi Nancy,
I’m afraid you can not edit the child’s name at the Login screen. One option is “adding” another child with the change; however, this would mean that he or she would have to start the game over in the new profile.
how do I delete the incorrect child’s information?
Sorry, it’s not an option at this time.
Is there a way to make the dragon fly? It seems that we have seen others dragons flying/hovering, but I am not sure how to do it. Thanks!
Hi kymom,
We asked Customer Service about this, and they informed us that the dragon really just has incredible leaping abilities. Apparently, the dragon appears to fly by leaping as high as it can (Spacebar) and then kind of gliding in the direction the player controls it to (with WASD or the directional keys). Hope you all get the same results.
The JumpStart Team